Advanced Dev Logics Privacy Policy

Advanced Dev Logics is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

By engaging with our services or visiting our website, you consent to the practices described in this Privacy Policy.

1. What Personal Information Do We Collect?

We collect personal information that is reasonably necessary for us to provide our software development services and to communicate with you. This may include:

  • Contact Information: Name, email address, and phone number.

  • Project Information: Details you provide about your project, business needs, and technical requirements.

  • Account Information: Your username and password (encrypted) for any platforms we provide to you.

  • Communication Data: Records of your correspondence with us (e.g., emails, chat logs).

  • Technical Data: Your IP address, browser type, operating system, and other usage data collected via cookies and similar technologies (see Section 5).

2. How Do We Collect Your Personal Information?

We collect personal information in several ways:

  • Directly from You: When you contact us via email, phone, or our website's contact forms.

  • Automatically through Technology: As you navigate our website, we use cookies and similar technologies to collect technical data about your browser actions and usage patterns.

  • From Third Parties: We may receive information from third-party services (e.g., project management platforms) to facilitate our services.

3. How Do We Use Your Personal Information?

We use your personal information for the following purposes:

  • To Provide Our Services: This includes understanding your project requirements, communicating with you during the development process, and delivering the final software solution.

  • To Manage Your Account: For creating and maintaining your account on our platforms and managing your preferences.

  • To Communicate with You: To respond to your inquiries, provide support, and send you service-related announcements.

  • To Improve Our Website and Services: To analyse website usage and trends and to develop new services.

  • For Internal Business Operations: Including data analysis, auditing, and preventing fraudulent activity.

  • For Legal Compliance: To comply with applicable laws, regulations, or governmental requests.

4. Disclosure of Your Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as cloud hosting, data storage, and IT support. These third parties are only provided with the information they need to perform their specific functions and are obligated to protect your data.

  • Legal Requirements: When required by law, court order, or governmental regulation, or if we believe it's necessary to protect our rights, property, or safety.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, or acquisition.

  • With Your Consent: For any other purpose with your explicit consent.

We do not sell, rent, or trade your personal information.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your experience. These are small data files stored on your device that help us remember information about your visit. We use cookies for essential functionality, performance analysis, and to personalise your experience. You can manage your browser settings to decline cookies, but some parts of our website may not function correctly if you do.

6. International Data Transfers

As we are located in Brisbane, QLD, Australia, your personal information will primarily be processed and stored within Australia. However, some of our third-party service providers may operate globally, meaning your information may be transferred to and stored in countries outside of Australia. When such transfers occur, we take reasonable steps to ensure that the overseas recipient handles your personal information in accordance with the Australian Privacy Principles.

7. Your Choices and Rights

You have certain rights regarding your personal information, including the right to request access to or correction of the data we hold about you. You can also request the deletion of your account and associated personal information, subject to any legal obligations we have to retain certain data. To exercise any of these rights, please contact us using the details below.

8. Data Security

We implement reasonable technical and organisational security measures to protect your personal information from unauthorised access, modification, or disclosure. This includes using SSL/TLS encryption, regularly reviewing our data handling practices, and restricting access to information to only those who need it. While we strive to protect your personal information, no method of transmission is 100% secure.

9. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page.

12. How to Contact Us

If you have any questions or complaints about this Privacy Policy, please contact us:

  • Email: support@advanceddevlogics.com

  • Phone: 0466668233

13. Making a Complaint

If you believe we have breached the Australian Privacy Principles, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance:

Office of the Australian Information Commissioner (OAIC) Phone: 1300 363 992 Website: www.oaic.gov.au